Contact Us

CONTACT US

Have Questions? Leave a message and we will get back to you within 24 hours. (Excluding weekends and holidays).

You can return eligible items within 30 days of delivery. They need to be unworn and unwashed, with tags and hygiene seals intact, in their original packaging.

Clearance and sale items, thongs and swim thongs (for hygiene reasons) and gift cards can't be returned.

Start your return in our Returns Portal. Return postage for change-of-mind returns is paid by you. Once we've checked your return, we refund your original payment method or give you store credit. Original shipping costs aren't refunded.

Faulty or wrong item? Email hello@teamm8.com within 30 days with your order number and photos, and we'll make it right. Read the full returns policy.

Products under warranty should be handled with care.

If the products arrive with visible defects, please take photos of them and send them our way. We will reach back out to clear up all the details.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.

U.S.: Standard 3–6 business days, Expedited 2–4 business days.

Rest of the world: 7–15 business days for most countries.

Delivery time starts when your order ships, not when you place it. If it hasn't arrived two weeks after shipping, email hello@teamm8.com and we'll look into it.

Products are stocked up on a regular basis.

If a product you want is out of stock, please feel free to shoot us a message with the product you are looking for in the subject line. We will send you a notifications when they are back in stock!

30-day returns

Return unworn items within 30 days of delivery. Start yours in our Returns Portal.

Worldwide shipping

We ship to most countries. Rates and delivery times show at checkout.

Customer support

Email hello@teamm8.com. We reply within 24 hours on weekdays.

Visit our Sydney store: Shop 10, 417-421 Bourke St, Surry Hills · +61 2 9358 5665